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Telephony/Voice Servers

CTI has the experience and knowledge to help you select, install, customize and manage your phone software and hardware for increased productivity and an enjoyable end user experience. Offering Avaya Aura® enables us to provide you with the most functional, scalable, secure and easy to use phone system available today.

A breakthrough in Business Communications

Avaya Aura brings together award-winning Avaya real-time communications performance and reliability with a revolutionary, enterprise-wide SIP architecture, plus the instant detection of each user’s presence across devices and applications. Communications applications and services are implemented once and made available across the business. Simpler deployment and streamlined provisioning, plus leaner hardware and enterprise-wide dial plans, all drive down costs and complexity.

Avaya Aura® builds on the highly reliable and extensible IP-based Communication Manager software and brings it together with a revolutionary new SIP-based Session Manager capability. This powerful combination makes it possible to unify media, modes, networks, devices, applications and real-time, actionable presence across a common infrastructure, creating the web-style, on-demand access to services and applications that users increasingly expect from their enterprise communications solution.

The result is a platform for fully exploiting the value of converged communications, satisfying the needs of employees and customers, quickly distributing the enhanced applications that deliver improved performance while driving down overall costs and simplifying system management.