Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, video, and unified communications — all in a flexible platform from Avaya.
Protect your business telephone system investment with a unified communications solution that easily and affordably scales as your communications needs change. Starting with as few as five users, Avaya IP Office™ easily expands to 3,000 users, at a single site or up to 150 locations.
Enable your mobile workforce to collaborate and promote commerce—any place, any time, and on any device with unified communications.
Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff. WebRTC applications provide click-to-call capabilities from Google for Work, Salesforce.com, and Microsoft Office 365.
Rely on Avaya support services to optimize your solution’s performance. We can help you maximize system uptime and protect your investment in Avaya technology.
Accelerate growth by using a complete IP Office solution to create seamless engagement throughout your business.
How much does a business telephone system cost?
Get the Total Cost of Ownership report to see a side-by-side comparison of Avaya, Shoretel & Cisco unified communications solutions over a five-year period.
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View a Case Study of Avaya IP Office in Action!
RootWorks is a consulting company that works with accounting firms around the country. Since they are always traveling and on the road visiting clients, they are dependent on mobile communications. Staying connected while on the go was essential to conduct business. Watch this video to learn more about how Avaya IP Office has allowed RootWorks to communicate more easily and seamlessly than they were ever able to before.
Stay Connected for Non-Stop Productivity, from Anywhere
Being on the road no longer means being out of the office. Each staff member has just one number that customers use to reach them in any location, on any device. Route all calls through your office to assure privacy. Reduce carrier charges by placing calls over available WiFi. And give remote and mobile staff in-office capabilities from virtually any device, including access to the corporate directory, conference control, presence, and instant messaging. Your staff can use an IP Phone at home—without the VPN overheads—enabled by Avaya Session Border Controller.
Expand Your Customer Engagement Capabilities
Improve customer experience and contact center agent efficiency by adding powerful, affordable, multichannel functionality for voice, email, web chat, SMS, and fax to your contact center. Turn a cost center into a profit center by using agent downtime to automatically initiate outbound upsell calling campaigns. Whether you choose a cloud or on-premise model, Avaya offers complete contact center solutions that grow with you.
“The decision to choose Avaya IP Office was absolutely the right one. We have now achieved a customer satisfaction level of 100%. That is an enormous boost for our sales success and for the company as a whole. This development would have been unthinkable for us without Avaya IP Office.“
—Stefan Petric. Owner and Managing Director, Petric