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Managed Services Break Fix Maintenance

breakfix-medEnhanced & Premier Break Fix Maintenance Programs

  • 12 Year History of Successful Service Delivery
  • Extensive Customer References
  • 24 / 7 / 365 Support Services
  • Proactive 24/7/365 Active System Monitoring & Automatic Alarm
  • Notification (CTiQ Proactive)
  • Local, National, Global Maintenance Programs
  • Highest Certification Levels
  • Flexible Plans for SMB & Enterprise Markets
  • Parts Replacement
  • Service Level Agreements

Program Details

CTiQ Enhanced Maintenance

  • Essential Hardware Break/Fix Services
  • 24/7 Proactive Monitoring
  • 8/5 M-F Customer Svc & NOC Support
  • Avaya Software Support
  • System & Telephone Coverage
CTiQ Premier Maintenance

  • Enhanced Maintenance Plus
  • 24/7/365 Proactive Monitoring
  • 24/7/365 Customer Service & NOC Support
  • NOC Service Consulting Entitlement

For a CTiQ Maintenance Quote, contact your CTI Representative today or call us at 1-888-477-4284.

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