CTI Remote Advantage
CTI Remote Advantage is our basic level of remote support services to keep your core hardware and software up and running.
Services include:
![]() | 24×7 remote technical support. Available for your Avaya communications hardware and software, remote technical support helps control the cost of out-of-hours service and provides committed response objectives as fast as one hour. |
![]() | Minor updates and notifications. Major software upgrades are available to both Remote Advantage and Total Advantage customers for an incremental fee through the Upgrade Advantage service package. |
![]() | Enhanced Web services. Remote Advantage provides access to a comprehensive collection of online tools and Avaya-based information sources to help you resolve issues quickly, access knowledge and improve your system performance:
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![]() | Several support options. |
To learn more about how a CTI Advantage support plan can benefit your organization, contact your CTI Account Manager or call 1-888-477-4284 today!