CTI Remote Advantage
CTI Remote Advantage is our basic level of remote support services to keep your core hardware and software up and running.
|24×7 remote technical support.
Available for your Avaya communications hardware and software, remote technical support helps control the cost of out-of-hours service and provides committed response objectives as fast as one hour.
|Minor updates and notifications.
Major software upgrades are available to both Remote Advantage and Total Advantage customers for an incremental fee through the Upgrade Advantage service package.
|Enhanced Web services.
Remote Advantage provides access to a comprehensive collection of online tools and Avaya-based information sources to help you resolve issues quickly, access knowledge and improve your system performance:
Several support options.
To learn more about how a CTI Advantage support plan can benefit your organization, contact your CTI Account Manager or call 1-888-477-4284 today!