Unified Communications Solutions in Pittsburgh
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When it comes to communications, small- and medium-sized businesses can find themselves in trouble. A fluid communications system offers countless benefits to these kinds of companies, including enhanced operational efficiency and overall company growth. Unified communications solutions allow members of your team to collaborate and share information on their applications and devices with total security and availability. We provide safer and faster connectivity, bringing your staff members together to form a cohesive, productive team.
When you choose CTI for unified communications solutions for your Pittsburgh company, you’ll begin noticing the following benefits right away:
|Better maintenance of data integrity during employee turnover and other issues|
|Increased continuity across various communication channels|
|Enhanced collaboration among staff members|
|Improved communications with customers and clients|
Unified Communications Solutions at CTI
With unified communications solutions in Pittsburgh, your privacy will be ensured when it comes to communications on any application or device. You won’t have to worry about employee workflow interruptions or slowed speed of business. No matter where individuals are, whether it’s in different offices, cities or countries, our innovative technology will provide accessible, unified communication to keep everybody in sync with one another.
Consolidated Technologies, Inc. offers UC Solutions such as:
- Cloud Communications: Tools involved with our unified communication solutions are unified instant messaging, webinars, hosted email, mobile apps, mobility support, conferencing and more. Your employees will have a rich array of communication tools, allowing them to share everything they need to when they need to, from contacts and availability status to documents that can’t wait.
- Contact Centers: The new contact center empowers a company to interact with customers using the communications channels they desire, balancing inbound and outbound communications so that no one is left waiting. It can help cut costs, improve agent efficiency, and maximize the value of every customer.
- Mobility: To remain as productive as possible, your team needs access to as many devices as possible. We offer mobile development tools with hosted UC services that allow your team to work as they travel around Pittsburgh and further, whether that means completing tasks in their home office or on the road. For the highest level of compatible security, we deliver total cyber-security solutions that will work with the BYOD best practices you teach each of your staff members already.
- Premise- Based Telephony: If you want to use your traditional phone trunking to maintain contact, you can do it with Avaya-based Premise UC Solutions when you partner with Consolidated Technologies, Inc.
- VoIP as Telephony: VoIP-based telephony is extremely versatile. You can use desktop phones or softphones to meet your management needs. Whether you need to take your Pittsburgh contact center into the cloud or you just want to free yourself from the physical communications infrastructure, VoIP-based telephony from Consolidated Technologies, Inc. can deliver the freedom and enhanced productivity you’re looking for.
IT Solutions in Pittsburgh
Whether you’re looking for cloud solutions in the Pittsburgh, managed IT solutions, or UC solutions, CTI has you covered. Our Pittsburgh-based office is experienced in providing innovative solutions that keep our clients ahead of the competition and technology curve. We’ll keep you up-to-date and manage your systems to allow you to focus more on what your business does best, no matter your industry.
Contact us today for answers to any questions you might have and a job well done, full customer satisfaction included.
Consolidated Technologies, Inc.
Pittsburgh, PA 15222