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IT Solutions for State and Local Government Enterprises

Budgets are down, demand for services is up, there’s constant pressure to reduce operational costs, and improving employee productivity is imperative. In this rocky, challenging environment, government sectors are looking for transformative and cost-effective solutions that deliver on promise.

An expert , CTI provides unified communications, contact centers, data networking and services to businesses and government offices around the country. Our solutions integrate via open industry standards with technologies in multi-vendor environments, so organizations can expand on communications functions and potential starting with their existing networks.

Using Avaya applications, software and services, CTI helps state and local governments simplify complex communications, improve efficiencies, foster better employee collaboration and achieve higher levels of citizen satisfaction and public safety. By embedding communications into government operations processes, CTI and Avaya helps improve the way organizations work.

Managed IT Solutions for Government

For state and local governments, a goal that’s increasing in importance with the advancement of technology is securing critical data, as well as providing continuous service to constituents. Our managed IT solutions for governments are aimed at providing those protections, services and more.

Your Government sector may benefit from:

yellow-checkmarkEnsure security: Keep your protection at the maximum with our comprehensive IT support for governments. While our network security services analyze your network for vulnerabilities and help you repair them, our proactive monitoring and management service checks for issues that range from security to the quality of your VoIP.


yellow-checkmarkSecure data: Deliver comprehensive data protection with our IT security solutions for governments, as well as server care and business continuity services. These restore your work within minutes due to our virtual server and consistent backups, which happen every 15 minutes.

Unified Communications IT Solutions for Governments

Fast communication between areas of state and local governments is essential. Whether you’re discussing new legislation, upcoming projects or the latest results from a town hall, we provide the unified communications your government needs.

Benefits of our IT communications solutions for governments include:

yellow-checkmarkCost-saving discussions: With tighter department budgets, state and local governments must have not only a reliable communication solution but also one that’s cost-effective. With our scalable unified communications solutions, we help you save money while giving your team the tools to touch base with one another across campus buildings.


yellow-checkmarkFlexible communications: When urgent matters arise, it’s paramount you reach the people you need. Our mobility services offer the IT support governments need for communication and security across mobile devices. We also provide Presence, which lets you alert others of your availability so they can move down the chain of command when it comes to time-sensitive tasks.

Call Today for a Free Consultation on Government IT Solutions in New York and Beyond

Our history of delivering custom IT solutions for governments in New York and the tri-state area goes back more than 20 years. Over that time, state and local governments have trusted us to protect the information of their constituents, staff and other sensitive data, as well as decrease their costs — and we can do the same for you, no matter how challenging the task.

To learn more about CTI custom solutions for State & Local Government, call us today to speak to a Government Account Representative and get a free consultation for your agency.