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CTI OnCall-24/7 Full Service IT Department

Our Managed Services “gears” interlock to protect your business.

Face the changing demands brought by security, increasing complexity, and competition with CTI Managed Services. We’re your “IT Department as a Service,” delivering round-the-clock IT infrastructure and network protection — and peace of mind.

Your Outsourced IT Department as a Service, featuring:

  • Business Hours Help Desk (24x7x365)
  • 24×7 Server Support/Network Operations Center
  • Alert and Failure Response and Repair
  • Remote Access Speeds Support
  • Dark Web Scanning and Cyber Security Services built in
  • Frequently Used Software Updates
  • One Convenient Monthly Per-User Price (pay only for what you need)

IT Support Managed ITCyber Security IT Advisory ServicesStorage and Business Recovery

Managed IT Services

Protect Your Network & Infrastructure:

  • 24/7 monitoring of your computers, servers and network infrastructure to prevent downtime
  • Regular software update, patch testing, anti-virus update
  • Performance optimization to keep computers running fast
  • 24/7 help desk to resolve issues in real time
  • Regular onsite review and planning

Cyber Security

Protect Your People:

  • Security Information & Event Management (SIEM)
  • 24 x 7 x 365 Security Operations Center (SOC)
  • Advanced Endpoint Protection with SOC
  • Email Security & Endpoint Protection
  • Notification and Threat Advisory Services
  • Domain Name Services Management
  • Multi-Factor Authentication (MFA)

IT Advisory Services

Promote Your Internal Team:

Our Tiered resources become YOUR team:

 Quarterly Business Reviews
 Technology Assessment(s)
 Strategic Planning
  Access to Experienced Professionals at an Optimized Cost

Optional Services

Protect Your Data

  • Business Continuity/Disaster Recovery
  • Storage
  • Professional Services
    Cloud Migration
    Office 365  Migration
    Cloud-Based File Server
    Server Virtualization
  • Staff Augmentation
  • Carrier Services
    Provide customized solutions
    from Best-in-Class Providers
    Bill Audits and Analysis
    Value Added Carrier
    Management and Support

How Can CTI’s Managed Services Help You?

CTI’s most complete bundle — CTI Managed Services — ensures that your company’s IT infrastructure is protected, always available, and secure.
As your outsourced IT Department as a Service, you’ll get:

And, most importantly, CTI Managed Services are delivered for one convenient monthly per-user price — only pay for what you need, and scale up or down effortlessly as business dictates.


Need a starting point? CTI is proud to offer a network and security assessment — a comprehensive process that leverages several industry-accepted methods of extracting network setup and configuration. You’ll get a report designed to help you understand the threats that could compromise your network security, and recommendations about how to best tackle your company’s unique IT challenges.

Learn more