Case Studies
These stories highlight the business challenges our customers faced and their successes overcoming those challenges with CTI’s expertise in technology, project management, implementation and ongoing support.
Success Stories
Bristal Assisted Living premise has secure and superior wireless network coverage
Result: Customer premise has secure and superior wireless network coverage. Ease of use by staff and guests produces high satisfaction. Customer maintains compliance with HIPPA regulations for security and auditing. Full featured wireless phones provide seamless mobility with excellent coverage and call quality. CTI has been engaged to deploy identical solutions throughout the Bristal’s facilities. . . . . . . . . . . . Fleishman Hillard evolves and expands Avaya solution
Solution: Upgrade Avaya Aura solution to 6.2, move core servers to data center creating hybrid cloud and deploy Session Manager, Leverage Session Manager to connect Lync and Aura for advanced integration. Connect Aura to Exchange 2010 UC for voicemail. Client can place or receive calls via Lync, Avaya endpoint, or mobile device whenever, wherever. Result: Desired usage enabled with high level of satisfaction. Customer’s goals achieved, while utilizing their existing Avaya infrastructure investment. Foundation and flexibility now in place to support further evolution of voice infrastructure. | Additional Case Studies |