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Supporting Remote Workforce Communications

In 2016, 43 percent of employed U.S. adults worked remotely at least some of the time. One year later, 3.7 million employees worked from home at least 50 percent of the time. And perhaps most tellingly, since 2005, the number of employees regularly working remotely — not including self-employed workers — has grown by 115 percent.

Clearly, telecommuting is a growing trend — one that’s having a significant impact on where we work and even how we work. Because, while there are many benefits to working from home, for both the employee and the employer, you need the right IT solutions for supporting remote employees for seamless and safe collaboration and communication.

Communication Barriers With a Remote Workforce

In general, communication barriers pose some of the biggest problems employees run into when working remotely. After all, in an office, you can simply get up and walk over to a colleague’s desk. This isn’t an option with telecommuting. And though employees can email, text or call their co-workers, slow home networks and bad connections can still cripple communications and leave telecommuters and their coworkers in the office frustrated.

In addition, home or public networks might not be secure. This can further compromise not just communications, but also your company’s entire operations if hackers or other cyber criminals gain access to your system and data.

IT Solutions for Work From Home (WFH) Collaboration

If you want to establish a work from home policy at your company, robust and secure collaboration technology for a remote workforce is a prerequisite. Depending on your business needs, one or more of the following IT solutions may be appropriate

Communication Tools to Support a Remote Workforce:

  • Broadband Internet connection: It might seem logical for most of us, but with the proliferation of smartphones, not everyone has their own broadband connection at home. However, to enable fast and secure communications, it’s advisable to provide a dedicated and secure broadband connection for each of your remote employees.
  • Voice Over IP (VoIP): At its most basic, VoIP uses the internet to place and receive calls. However, VoIP can also offer features such as SMS messaging, group calling and voicemail-to-email. All it requires is a functioning broadband internet connection.
  • Videoconferencing: Videoconferencing enables your employees to speak face-to-face regardless of their locations. Most apps for businesses offer group video conferencing, which is especially helpful if your team consists of more than one remote worker.
  • File sharing: In order to collaborate successfully with the rest of the team, remote workers need access to the right files — plus, they need to be able to share them. File sharing allows employees access to all of the files they need, regardless of where they are.
  • Virtual private network (VPN): A VPN encrypts all of the data transmitted via the internet to your employees’ computers so the data becomes illegible for unauthorized users. To ensure maximum security, you can choose a VPN solution that can also be installed on mobile devices.

Support Your Remote Workers With the Right IT Solutions

If you want to learn more about IT solutions for supporting your remote workforce, please contact us or call 1-888-477-4284.