How Your Nonprofit Can Benefit From Managed IT Services
When you work for a nonprofit, you usually end up wearing many hats — no matter the organization’s size. The CEO of a nonprofit might find themselves handling marketing matters, offering tech support, and performing the occasional cleanup job. One way to take some IT tasks off your plate is to work with a managed services provider.
IT support for nonprofits allows you and your team to focus on fulfilling the mission of your organization. You’ll have more time to spend doing tasks that drive your organization’s purpose when you spend less time trying to solve your tech concerns. Read on to learn more about the benefits of managed IT services for nonprofits.
Flexibility and Scalability
Your organization’s needs might change from year to year, or season to season. For example, you might see an uptick in activity around the winter holiday season or the end of the year, when people make more donations. In the summer, you might have an influx of volunteers, as students are off from school and working adults’ schedules tend to be more flexible. Your organization might have greater IT needs during the months or weeks leading up to major fundraising events, such as an annual gala, or when you are working on certain projects.
Since your organization’s needs fluctuate throughout the year, you want an IT solution that will fluctuate with them. One of the benefits of managed IT services is that it can easily be scaled up or down, depending on your nonprofit’s needs. In times when you have a larger team of volunteers, IT support can be there to handle the increase in users. Your managed services provider can also recommend products or devices that will make sense for your company’s needs at any time of year.
Managed IT services can also be more flexible than a do-it-yourself approach. Your organization might need to try a variety of software packages or hardware solutions before it finds the best fit. Working with an outside IT services company lets you accomplish this without having to purchase many different products or subscriptions. For example, you might find that adopting a bring your own device (BYOD) policy is cost-effective and efficient, especially if you have a revolving door of volunteers. A managed IT service provider can help you configure and deploy a cloud-based platform.
Quick Response Times and Support
When you hire a managed IT service provider, someone can tend to your organization’s tech around the clock. If an issue comes up, such as an outage or a user who’s locked out of their account, the service provider will be there to troubleshoot the problem and find a solution. Even if you don’t encounter a problem with your organization’s IT and simply have a question about how it works, your managed IT service provider will be there to help you get answers to your questions.
Technology is constantly evolving, and new patches come out regularly to solve bugs or correct security issues. When you partner with an IT services provider, you always have access to any updates or patches. The company will install patches for services when necessary and available. You won’t have to create your own patching schedule or rely on someone within your organization to monitor your system’s security.
Ideally, fully managed IT services means someone is stepping in to fix any tech troubles your organization might encounter before anyone at your organization even realizes there’s a problem.
Consistent Costs and Budgeting Parameters
How much does your organization currently spend on IT? Do you have a specific budget for the technology you need? When you aren’t sure what software or devices will work best for your organization, it can be easy to overspend on technology and exceed your budget. You might find that your staff is uneasy about paying for tech solutions when they aren’t sure what those solutions will do, or perhaps they end up committing to a more expensive solution than necessary.
Managed IT services help you keep your technology costs under control. A representative from the service provider will work with you to help determine your software and hardware needs and develop an IT budget. Instead of paying individually for software packages, new devices, and other tech needs, you end up paying the service provider a fixed monthly fee. You’ll know exactly what your organization’s tech costs are every month, which can help you create a budget for your organization overall. Having a clear understanding of your tech costs can also help you plan your fundraising and donation goals for the year.
Donor Management and Data Security
The tech needs of a nonprofit organization are notably different from the needs of a for-profit company. Your organization likely has a long list of donors it is tracking. It also has to ensure it remains in compliance to maintain its tax-exempt and nonprofit status. A managed IT services provider can help your organization maintain compliance through data and network security.
Managed IT cybersecurity focuses on network and device security from phishing attacks, breaches and various malware attacks. A non-profit might host physical server space which requires regular patches and virus protection. For externally hosted cloud servers, it is also essential to protect against network breaches and cyber-attacks.
Keeping donor information secure is also essential, as you don’t want the contact and other personal donor information being exposed in a breach. It’s also vital the donations themselves are protected and can’t be stolen by third parties. With managed IT services, you can rest assured that your donations and donor data are kept safe.
Managed IT Services for Nonprofits From Consolidated Technologies, Inc.
Whether you’re the CEO of a nonprofit or working in another executive-level role, hiring a managed IT services provider can mean you get to hang up the “tech support” hat you may be wearing. Consolidated Technologies, Inc. is dedicated to helping our customer succeed. We offer a suite of managed IT services so you can focus on the needs of your nonprofit, not on its tech concerns.
Our managed IT services include network and security assessments, desktop monitoring, mobile device management, and server monitoring. Someone from our team monitors your organization’s IT 24/7 and is ready to provide support before an issue becomes apparent. To learn more about our managed IT services and how they can help your nonprofit, contact us today.