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Are You Maximizing the Value of Your Microsoft Teams Investment?

To survive the new normal, organizations of all sizes and in all markets need resources that let them adapt how they do business without sacrificing productivity. Agility is not just a marketing buzzword, but a requisite and a proven loss deterrent.

There are no paint-by-numbers books on managing a remote workforce – much less optimizing remote workflows. Different enterprises have different needs and different pain points.

At CTI, we know that our customers have neither the time nor the inclination to deal with generic technologies and products. The current state of global affairs demands solutions that solve real problems, enhance productivity and add quantifiable value.

You can save money while increasing efficiency enterprise-wide by upgrading your Microsoft Teams technologies.

Microsoft Teams is more than a video meetings platform or a tool for chats. It’s an end-to-end unified communications and collaboration service that your employees are comfortable using and with which they’re already familiar.

Thanks to our partnership with SIPPIO, your employees can also now use Microsoft Teams as their primary business phone service.

SIPPIO is the only 100 percent, Azure-native calling service for Microsoft Teams. With SIPPIO, you don’t have to go through the arduous process of building Direct Routing services in-house.

Of note, is that the native implementation of managed SBCs provides additional capabilities that would otherwise not be available with standalone appliances such as VoIP mediation, PSTN access survivability, and third-party value-added services applications.

With Microsoft Teams, which is included in your Microsoft 365 subscription, employee productivity improves because now when they want to follow up with a customer, partner or colleague, they can place the call directly from Teams instead of toggling back and forth to a third-party PBX or VoIP service. Teams become a centralized hub for communications, collaboration and workflows.

“The key to productivity is to move beyond transactional meetings and focus on the flow of work,” said Microsoft’s Corporate Vice President for Microsoft 365, Jared Spataro. “People don’t just open Teams to join a meeting and then close it when the meeting is over; they work in Teams all day.  It’s a place to exchange ideas, share information, and create human connections. It’s where people work before, during, and after a meeting, and it supports all the different ways people engage and collaborate together.

“Teams brings together meetings, chat, calls, collaboration, third-party apps, and business processes into a single experience, and we are seeing increased usage intensity in Teams as people communicate, collaborate, and co-author content across work, life, and learning.”