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Consolidated Technologies, Inc. Blog

Identifying Security Vulnerabilities in Businesses

Keeping your business’s network and data safe is critical to continuing your operations and safeguarding your company’s reputation. Yet, with cybercriminals using increasingly sophisticated tools, this is becoming more and more challenging….

Supporting Remote Workforce Communications

In 2016, 43 percent of employed U.S. adults worked remotely at least some of the time. One year later, 3.7 million employees worked from home at least 50 percent of the time. And perhaps most tellingly,…

Impact of Digital Transformation on Your Business

The acceleration of the digital world demands that organizations adapt, which is why 88 percent of companies are working toward a digital transformation. Its necessity in today’s market cannot be understated, as 85 percent of…

How Can AI Improve Your Contact Center?

In the past few years, artificial intelligence (AI) has become a topic of intense discussion. It’s already transforming contact centers, and more than 80 percent of enterprises view AI as a competitive advantage, which is…