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Avaya ENGAGE®, hosted by Avaya and the International Avaya Users Group (IAUG), is the premier event for the future of communications experience and its impact on digital transformation. Avaya ENGAGE® 2020 brings you four days of general sessions, workshops, and breakouts; inspirational and informative speakers; and content experts to drive and enhance your digital transformation journey.

Why Attend?

At Avaya ENGAGE®, you’ll get inspired by stories and case studies from visionary keynotes. Acquire knowledge from industry experts and thought leaders that will help you achieve maximum value from your Avaya solutions. Address today’s critical business challenges through roundtable discussions, hands-on workshops and one-on-one Avaya support. Enrich your career by deciding how technology transforms your organization and learn from your peers in our new Professional Development breakout track. You will have access to the entire Avaya ecosystem: executives, solutions experts, partners, IAUG members, and Avaya customers.

And of course, have some fun! Network and enjoy dinner and drinks at our welcome appreciation party, visit the solutions expo for Avaya and technical partner solutions as well as many fun activities, and experience excellent entertainment at our closing party.


CTI Will be Speaking at the Conference

Making Remote Workers Work in the Age of SIP
When: Sunday, 2/2/2020  1:15 pm – 2:15 pm
Where: Phoenix Convention Center-225 AB

Jason Bartlett, a Senior Solution Architect from Avaya Business Partner Consolidated Technologies, Inc. (CTI) and longtime CTI customer Chad Schreckengost from the Highmark Healthcare company will co-present real-world step-by-step examples of how to effectively enable remote workers in today’s complex environments, leveraging all the advanced capabilities and complexities that SIP brings to the table.

This session will cover: deploying IM & Presence leveraging the Equinox client; Using System Manager as the CA; AADS deployment, Presence deployment; ABSCE deployment; the key remote worker integration steps; and an effective testing and verification plan.  This technical session will enable your business to learn the necessary steps and considerations to effectively empower remote workers and maximize all the latest capabilities SIP and Avaya solutions have to offer. Real-world examples will be given with advice from Highmark and their RW roll out for several thousand users.

Earvin “Magic” Johnson

It was recently announced that Earvin “Magic” Johnson will join Avaya Engages on the mainstage as he exemplifies being All In. A two-time Hall of Famer, three-time NBA MVP, and Olympic Gold Medalist, he currently serves as Chairman and CEO of Magic Johnson Enterprises.

Be sure to get a seat for Johnson’s keynote speech at Avaya ENGAGE, taking place Tuesday, February 4.


Keynote Speakers

How to Convince Your Boss You Need to Go!

This event is one of the best investments your company will make all year as employees fuel the agility of your business, increase cost efficiency and solve your most difficult dilemmas. The business impact of Avaya ENGAGE® attendance and participation helps streamline all business processes, and is a benefit to participants at any stage in their career.


Increase Efficiency, Decrease Costs. As attendees at Avaya ENGAGE®, you will learn the ins and outs of products and solutions to help save time (and money!) while decreasing the chance of error through user-and-vendor lead sessions, workshops and hands-on labs.


Develop In-person Connections. Professionals attending Avaya ENGAGE® specify networking as a critical reason for participating. Coming to Avaya ENGAGE® ensures you will establish a network of solution-oriented allies. The ability to learn directly from peers is THE reason to attend Avaya ENGAGE®.


Drive Professional Growth. Not only will you dive into topics supporting your current projects, Avaya ENGAGE® will also introduce new topics related to Avaya products and solutions. Broaden your experience and attend sessions of interest for potential involvement in current, upcoming or new products and solutions.

Learn more at the official Avaya Engage website