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To contact our Customer Service department with a service request, please fill out the form below.

Service Request Form

New CTI Customer Portal

Get Instant Access to Your Project and Account Information with the CTI Customer Portal

Want to simplify and streamline how you manage your service and account with CTI? Get on the CTI customer portal now!

Consolidated Technologies is boosting our experience with the new CTI Customer Portal. this powerful and user-friendly platform allws customers to go online to:

  • Create new service tickets
  • Access existing service tickets
  • Request quotes for products or projects
  • View existing purchases and service agreements
  • View project information
  • View your inventory
  • View on-line training documents
  • See latest news and updates

“Customers love the ability to see, manage and update their account information online” says CTI Customer Service Manager Katherine Passela. “It’s quick and easy to request service and track work performed – 24 hours a day/7 days a week, from any web enabled device.”

“We’re extremely pleased to offer this always on service to our customers,” says CTI President Kenneth Hetner. “We want to provide options that fit the desire of how our customers like to interact. Some folds prefer to have conversations with our customer care agents – and they still can; others simply want to go online to do their business. The portal is a great option. We are committed to continually improving our customer service experience.”

The CTI Customer portal is available now. Check it out today and look for upcoming enhancements, including the ability for customers to pay their bills online.

To request your own CTI customer Portal login, please contact Elie Theodore at 914-935-6019 or via email at etheodore@consoltech.com